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Update: Canada Post “Lockout”

July 5, 2011
Several weeks ago, we informed you of Canadian payment delays due to a Canada Post "Lockout." Last week, delivery service was restored.

However, Canada Post has issued the following announcement regarding delays: "Canada Post informs customers that delays may be experienced on some of our services. Canada Post is currently dealing with a significant backlog of packages to move through its system and prioritizing our operations, in order to minimize service impacts and bring service levels back to normal as quickly as possible. As a result, all service guarantees are temporarily suspended until further notice. We hope to restore our guarantees as soon as possible."

Through July 31, 2011, we will continue to offer you the option to send check payments to Canada via UPS.  Please contact support@hq.bill.com for details if you are interested perusing in this option or have any questions regarding Canada Post mailings.
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